Frequently Asked Questions
This page hopes to answer any questions you may have regarding a stay with us in Wadi Rum. It clarifies things such as payment, suitable clothing and how to get to the camp on your day of arrival. Still can’t find the answer you’re looking for? Contact us here.
General & Payment
What is Wadi Rum?
Wadi Rum, also nicknamed the Valley of the Moon, is a vast desert valley located in southern Jordan, near the border with Saudi Arabia.
Wadi Rum is famous for its dramatic landscape of sandstone and granite rock formations, including towering cliffs, canyons, arches, and natural bridges. Carved by water erosion over millennia, the desert boasts a unique red color due to iron oxide in the sandstone. Wadi Rum is not only a scenic wonder but also a UNESCO World Heritage Site due to its archeological significance. Evidence of human habitation dates back 12,000 years, with petroglyphs and inscriptions left behind by various cultures throughout history. Today, Wadi Rum is a popular tourist destination offering activities like jeep tours, camel rides, camping under the stars, and guided hikes.
When is the best time to visit Wadi Rum?
Wadi Rum is beautiful year-round, but spring (March-May) and autumn (September-November) offer the most comfortable temperatures. Summer (June-August) can be very hot, while winter (December-February) can get chilly at night, but offers stunning starry skies.
What should I pack for my trip?
The Wadi Rum desert is a hash place, obviously, so having suitable clothing can make your time here much more safe and comfortable. Above all else, you will need practical clothing that you aren’t worried about getting a little dirty. In the summer months, light, loose clothing is best, preferably with long sleeves to prevent direct contact from sun on your skin. However, at night it can sometimes be a bit chilly, so it is still recommended you bring a jumper or something of the sort. In winter, thicker clothes are required as it can be much colder than in the summer months. A jacket, long trousers, and extra layers are a good idea, especially for those much colder nights.
As for footwear, you will be doing a lot of walking during your time in Wadi Rum, so closed shoes are a must. Flip flops and sandals are suitable for wearing in the camp, but sturdy and comfortable shoes are needed for the activities, such as the 4×4 tours.
For a full in-depth article, check out our blog post ‘What To Wear in Wadi Rum‘.
How do I get to your camp?
With the camp being located deep in the Wadi Rum desert, it is not possible for guests to drive directly to our camp.
Therefore, we will meet you at the Wadi Rum Village car park (shown below) and then take you to the camp in our 4x4s. There are multiple ways to get to Wadi Rum Village, but it depends on where you are coming from. In most cases, buses are available, but they are not frequent throughout the day, so sometimes you will have to take a taxi (tip: agree on a price with the taxi driver before the trip in order to avoid overpaying). If you are hiring a car, you can drive straight to the village car park, which is free to use. There is a wide range of information available online, however feel free to contact us for assistance.
To be clear: The map below (marked See Wadi Rum) is the car park in the village where we will meet you. From here, you get in our cars and we drive you.
What time should I arrive?
Arrival times vary. If you are doing the full day tour, we start at 9am, so arrive beforehand. As for the half day tour, we typically start at 1pm, so again please arrive a little before.
However it is also common for guests to arrive in the evening, stay the night in camp and then the following day do their activity.
We are quite flexible with arrival times – we just ask that you please let us know in advance what time you will arrive, so we can ensure someone is around to collect you when you show up at the village.
How do I pay? Do you accept card?
Bookings can easily be done by filling out our booking form here.
As for payment, we only accept cash in person in Jordanian Dinars, USD and Euro, however Jordanian Dinar is preferred.
IMPORTANT: There are no cash machines/ATMs in Wadi Rum Village, so please bring cash with you.
Do you offer packages?
No, we do not offer fixed packages such as ‘1 Day 1 Night Jeep Tour’.
We aim to be as flexible as possible for our guests, so you can visit and do whatever you please. So on our booking form, just select which activities you want to do. You build your own adventure, then we make it happen.
So if you do want something like a ‘1 Day 1 Night Jeep Tour’ – just select Full Day 4×4 Tour and Overnight in Camp on the booking form. Simple!
Additional
Is there electricity and Wi-Fi in the desert?
Recently we have been able to get electricity in the camp, so you can charge your phones and cameras to be prepared to capture your adventures.
As for Wi-Fi, sometimes in the camp it is available, sometimes it is not. Unfortunately we can not guarantee this. Sometimes you will be able to use one of the guides hotspot connections, but again this varies so please keep this in mind.
In the village, you should be able to get 4G.
What are the bathroom facilities like in the camps?
Our camp has clean, large and modern bathrooms, divided for men and women. They have toilets, sinks and showers just like a ‘regular’ bathroom.
If you are staying in one of our luxury tents, you get your very own private bathroom.
What is the food like in the camps?
Dinner and breakfast are included when you book an overnight stay. Traditional Bedouin cuisine is served, featuring fresh ingredients like lamb, chicken, vegetables, and flatbread.
Dietary restrictions can be accommodated with prior notice.
